Testimonials
We have worked with Carol Di Cello and Transcript Services for 6 years on over 50 projects. Carol is an absolute pleasure to work with. She always meets our deadlines and has a very efficient way of working, which in turn helps with our efficiency. Carol consistently provides work of a very high quality, even when she has to work with difficult audio. She also has a knack of ensuring that the transcripts make sense to people who were not present at the time. Carol is a vital partner and we could not manage without her. Rebecca Ashley, Planning Express
We've been working with Carol for over five years and are consistently pleased with the quality of the transcripts that we receive. As a research agency we deal with very quick turnaround times, and Carol is always willing to go the extra mile to ensure that we receive our transcripts as and when we need them. Carol is a pleasure to work with, which is why we will continue to work with Transcript Services in future Jack Wilson, Shift Learning
Carol provides a professional, efficient and timely transcription service. On the occasions when we need something turning around urgently Carol will prioritise accordingly in order to meet our requirements Lynn Phillips, Regional HR Advisor
Carol is an absolute pleasure to work with, providing an invaluable service to the business. She consistently delivers accurate, well presented transcripts, often at a moment's notice. Amy Harrod, Mustard Research
Having worked with Carol for many years, she has always met our transcription needs in a timely manner and to a very high standard. She has transcribed recordings that are sometimes challenging with regard to terminology and diversity among speakers. We can be confident that Transcript Services Ltd will help us deliver our research projects in an efficient manner, which is why we've remained a customer for so long. Rose Bunker, Marketwise Strategies
Transcript Services was recommended to me for accurate transcriptions, a fast turnaround and reasonable fees. Carol provided a friendly, professional service and nothing was too much trouble. The speed was well above my expectations (completed over a weekend) and I am now recommending her to others Jan Reeve, Psychotherapist
Carol was recommended to me and I am in turn now recommending her myself. The interviews I need transcribing were delivered accurately and exceeded my expectation in terms of speed of delivery. All turned around promptly over a sunny bank holiday weekend as well - impressive. Caroline, Eldridge
If we are working towards a pressing deadline then she will always do all she can to make sure we don't miss it. On top of all that the quality of her work is beyond question, with good, clear and accurate transcriptions. If we have interviews that need transcribing she is always the first person I get in touch with Andy Roberts, Senior Researcher - Ci-Research
I used Carol after finding her on the internet. She was prompt, efficient and very competitive. I will be using her again. Paul Farquhar, Sports and Clinical Hypnotherapist
Carol is my first choice whenever I need research transcribed accurately. She is very experienced and knows exactly how to render a focus group or interview so that it makes perfect sense even to people who were not present. Her rates are competitive and her turnaround speedy. She is excellent. Katrina Michel, Planning Express
Carol provides a fantastic service. Accurate transcription, beautifully presented, and quick turnaround - every time Roger Wheatley, Gem Research
Carol is a pleasure to work with, her transcriptions are always produced on schedule and are always 100% accurate. Her flexibility also means you can rely on Carol in helping you achieve all sorts of deadlines. Jemma Corn, Project manager - Ci-Research
Carol is our first choice transcriber and has been for a number of years. Her accuracy, attention to detail and ability to meet tight deadlines is second to none. Whether it's transcriptions for focus groups, depth interviews or accompanied shops, she provides a consistently high level of service. David Hickson, Revelation Research
Carol has been our most regular of interview transcribers over the last few years for us at Ci Research. Not only is she comparatively cheap in comparison to other transcription services, but she is easy to work with and a genuinely nice person. Andy Roberts, Senior Researcher - Ci-Research
We have now been using Transcript Services for over a year for detailed Building Survey Reports. Due to the technical content, there were initial concerns as to whether this would be a service which would work for us. A year on it has proved to be a great move, with consistent accuracy and speed of return for quite involved documents. It is a service which is personal and leaves you feeling that nothing is too much trouble. Peter Bolton, BSC MRICS, Peter Bolton Associates
Time and again Carol has provided me with accurate transcripts at an impressive turnaround rate. If working to a tight deadline, I could send her voice files on Friday evening and have perfect transcripts ready and waiting for me on Monday morning - now that is what I call great service. Having used Carol once, she was my first choice when I needed a large quantity of interviews and focus groups transcribed again. I have already pre-booked her for more work in the autumn. Dr Anna Grant, Education Consultant, AlphaPlus Consultancy Ltd
I just wanted to say how impressed we were with the quality and timeliness of the service you provide. I would have no hesitation in using you again or recommending you to others. If you want to quote me to other prospective customers please feel free Roderick Montgomery, Charity Administrator, UKDPC (UK Drug Policy Commission)
Carol is a very thorough transcriber, consistently providing us with flawless transcripts. Carol always returns the transcripts to us as and when requested, and facilitates us with our sometimes very tight deadlines. It is a pleasure working with Carol. Susan McKenna, Research Executive, Shift Learning
